Is bet365 Down? What to Do When bet365 Isn’t Working (2025)

It’s enough to make you want to pull your hair out, but things can occasionally go wrong even at the very best cricket betting sites such as bet365. In this guide, we have all the details to help you continue betting in any situation should you happen to find bet365 down.

Is bet365 Down?

bet365 is one of the most trusted and reputable INR betting sites and if something goes wrong, players will be notified by email as soon as possible. And having among the best cricket apps, bet365's mobile punters will often receive a pop-up notification informing them of any issues or downtime.

If you don't check your emails often, the first way you’ll know bet365 is down will likely be when attempting to access its website. Rather than the usual markets and odds you are familiar with, you’ll instead see an error page informing users of an issue.

This page may also provide information on the nature of the issue and how long it may take to be resolved.

(Source: bet365 | Taken on 19.11.2021 at 07:23)

What About My Bets?

If you find bet365 down, the your active bets will naturally be your first concern. However, as a trusted bookie, bet365 is clear on this issue. If a bet has been placed and confirmed prior to an outage, then your bet will carry on as usual. The result of that bet will not be affected, and you will be paid out if it is a winner.

Let’s say you placed a wager on the Chennai Super Kings to beat the Delhi Capitals in the Indian Premier League. The bet is confirmed and 10 minutes later, bet365 goes down. During that downtime, Chennai wins the match. Your wager was confirmed, so as soon as the bet365 outage is resolved, your bet will be paid out.

Confirmed accumulator bets, wagers placed using a free bets bonus, and multis will all still be accepted during an outage. However, if bet365 is down, live betting using dynamic odds isn’t possible and the cash out feature will not be accessible.

The bet365 terms and conditions state that bet365 will not be responsible for cash-out bets during a technical issue and the bets will simply stand as normal. This, unfortunately, means that if bet365 goes down and you bet with the intention of cashing out, you will have little recourse should the bet lose.

If you have any doubts about the outcome or status of any bets settled during an outage, we recommend you contact bet365 via the bookie’s support channels.

Help! Why Is bet365 Down?

You might be surprised by the number of possible situations that might lead to bet365 going down.

Most major issues are unavoidable and there isn’t anything you can do to help. Thankfully, a leading bookie like bet365 has a team of technical experts who are skilled in resolving issues quickly when the site is down.

To help you better understand what could be happening during an outage, here are the most common reasons you might find bet365 down:

Isolated Issues

Not all technical issues will cripple the entire bet365 platform. In some cases, an outage may only be isolated to a single page. This means the rest of the website may be perfectly fine.

If bet365 is down on a single page, it is most likely because that page (such as a promotional page) has been removed, but the link still exists.

To check if bet365 is down on a single page only, simply try accessing the homepage or a different section of the bet365 website.

Routine Maintenance

Major outages due to security breaches or technical errors don’t happen very often; rather, the most common reason bet365 is down will be due to routine maintenance.

bet365 maintenance is required to ensure security breaches don’t occur and that all operations, such as placing wagers and using betting payment methods, remain seamless.

A major bookie like bet365 will notify clients ahead of time, typically via email, that a period of downtime is scheduled. As a global bookie, it’s hard to time these things just right, but bet365 try to plan maintenance to take place during low traffic periods whenever possible.

Security Issues

As big money entities with a global reach, major bookies like bet365 will be the targets of fraudsters and cybercriminals. And while a very rare and unlikely scenario, finding bet365 down could nevertheless be due to a cyber attack. If this is the reason bet365 is down, it may be currently under attack or recovering from one.

There is no telling how long bet365 could be down for in such a scenario; however, it can be assumed that the technical team will take as long as necessary to patch any weaknesses and ensure no client personal data has been breached.

bet365 is a well-trusted bookie known for its transparency. If such an attack were to take place, customers would be notified and the situation would be fully explained.

Technical Faults

While this issue is very unlikely due to the significant level of infrastructure the operator has in place, the possibility of an unexpected technical issue on their end cannot be eliminated.

As you can imagine, one of the best live cricket betting sites will be a complex piece of software that can experience programming issues.

Thankfully, most of these issues can be foreseen. For example, ahead of a major event like the ICC T20 World Cup, bet365 can prepare for higher traffic and ensure their servers are not overwhelmed, which could otherwise result in bet365 going down.

How to Contact bet365

So, what can you do when you try to access bet365 but nobody is home? If the homepage isn’t loading and you’re not sure what to do next, your first port of call will be to email bet365 customer support. You likely won’t be able to reach the bet365 live chat – unless only a single page of bet365 is down.

It’s a great idea to write down the bet365 customer support email when you sign up, but it can be found elsewhere online too. To make things easier for you, we’ve provided the bet365 customer support email below:

• support-eng@customerservices365.com

In the event of routine maintenance or a major outage, bet365 may email its customers with some useful information and provide responses to some frequently asked questions.

If, however, you aren’t getting an email response, you do have one final option. bet365 has a social media presence, and Twitter has famously become a common platform for getting quick responses from large companies.

• bet365 Twitter: @bet365

Is bet365 Down? Try Another Bookie

bet365 is down but you'd like to bet on that Big Bash League match within the next hour – what can you do? This is where being registered at another bookie such as 10CRIC or Betway comes in handy.

Advantages of Registering With Multiple Bookies

There are actually a few big advantages to being a client of several bookies rather than just having one alternative if bet365 is down.

Firstly, bookies are highly competitive – and that extends to both cricket betting odds and bonuses. This way, you can shop around each month and select the best odds when placing a wager on your favourite markets.

Bonuses change from week to week and month to month. Sometimes, one bookie might have a more favourable promotion running than bet365. There is no harm in switching over to that other bookie for a while to take advantage of an attractive bonus offer.